South Fraser Search and Rescue Society
Last updated: November 10, 2026
South Fraser Search and Rescue (“SFSAR”, “we”) is a volunteer search and rescue society and registered charity in British Columbia [charity registration number: 891080186 RR 0001]. We respect your privacy and follow British Columbia’s Personal Information Protection Act (PIPA) and Canada’s Anti-Spam Legislation (CASL).
This policy explains what personal information we collect when you visit our website, apply to join us or donate, why, who we share it with, and the choices you have.
Visiting our website
Browsing our main website, sfsar.ca, doesn’t ask for or collect any personal information about you. We don’t use the site to track visitors or build profiles.
Some pages show content from Facebook, such as our Facebook feed. When those pages load, Facebook may receive technical information from your browser (such as your IP address) and may set cookies, under Facebook’s own privacy policy (www.facebook.com/privacy/policy).
Applying to join SFSAR
When you fill in our membership application form, your answers are sent to and stored in monday.com, the service we use to manage applications. monday.com handles that information under its own privacy policy (monday.com/l/privacy/privacy-policy). We use your application only to consider you for membership and to contact you about it. If you later wish for your application to be deleted please contact us.
What we collect when you donate
When you donate online (give.sfsar.ca):
- your name, phone number, and email address
- the amount, date and frequency of your gift (one-time or monthly), and the cause you choose, if any
- for a tax receipt: your mailing address and postal code
Your card or bank details go straight to our payment processor, Stripe. They never reach our systems, and we can’t see them.
When you donate at one of our events (our donation kiosk):
- the amount and date of your gift
- if you ask for a tax receipt: your name, mailing address, postal code and email address, entered on the kiosk or on your phone
- if you ask us to text you the receipt form: your mobile phone number
Card payments at events are handled by Square on a Square card reader. We don’t see or keep your card number.
If you join our mailing list, we record that you said yes, when and where you did, and the exact wording you agreed to. The box is never ticked for you.
How we use it
- to process your gift and send you a thank-you
- to issue your official donation receipt for income tax purposes, as the Canada Revenue Agency (CRA) requires
- to manage a monthly gift, including telling you if a payment needs attention
- to answer your questions and contact you about your gift if needed
- to keep our records and meet our legal and accounting obligations
- for our own reporting, such as totals by event or by postal area (the first three characters of a postal code, like V3T). We never map or report individual addresses.
- to send you news about SFSAR, only if you joined our mailing list
We don’t sell, rent or trade your personal information. We don’t use advertising or tracking on our donation pages.
give.sfsar.ca: who we share it with
We use a small number of service providers to run our donation site. They may only use your information to provide their service to us.
- Amazon Web Services: hosting our donation site and database, and sending receipt and thank-you emails
- Stripe: online card and bank payments
- Square: card payments at events
- Twilio: texting you a link to the receipt form, if you ask for one
- Mapbox: suggesting addresses as you type your mailing address
- Cloudflare: protecting our donation form from automated card fraud
Our donation site and its database are stored in Canada. Some of the providers above process information in the United States or other countries, where it may be subject to the laws of those countries.
We may also disclose information when the law requires it, for example to the CRA.
Cookies
Our donation pages don’t use advertising or analytics cookies. Stripe and Cloudflare may set cookies that are needed to process payments securely and prevent fraud.
How long we keep it
We keep donation and receipt records indefinitely, and then delete them. Mailing list information is kept until you unsubscribe. Backup copies of our database are kept for up to 90 days, and system logs for 30 days.
How we protect it
Our donation site uses HTTPS, our database is stored in encrypted form, and only a few volunteer administrators can see donor details, each with their own secure sign-in. Forms on our event kiosk are cleared after each donor.
Your choices and rights
- Mailing list: you can unsubscribe at any time using the link in any newsletter, or by contacting us.
- Access and correction: you can ask to see the personal information we hold about you and ask us to correct it.
- Withdrawing consent: you can withdraw your consent to uses that need it. We still have to keep receipt records the CRA requires.
Contact us
Questions, requests or concerns about privacy:
[email protected]
Privacy Officer
South Fraser Search and Rescue Society
If you’re not satisfied with our response, you can contact the Office of the Information and Privacy Commissioner for British Columbia (www.oipc.bc.ca).
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.